General

Building a Testing Culture with the 3 Second Scan

Yet another article trying to diagnose and solve a problem that every organization could likely solve differently. I’m solving this problem for companies that are in very immature stages of testing/optimization. That means you may have […] Read More

Google Analytics Data Quality Checklist

Google Analytics is interesting. It has the lowest barrier to entry of any analytics tool (because it’s free) but is deceptively complex. As analysts, we should understand that no implementation is perfect. You can hire a […] Read More

My Secret Sauce: Building a Forgettable Donation Form

A big part of my job over the past 2 years has been managing a single donation form. During this time I’ve operationalized the A/B testing program and turned our focus from the “big and sexy” […] Read More

What I learned working analytics at a “fixer-upper”

I think any analytics professional who has worked in consulting has run into these clients. There’s one person in the company who wants to be incredibly data-driven. How do we do this? Let’s bring in […] Read More

The Importance of Celebrating Test Outcomes

You know what’s worth celebrating? Running an A/B test between 3 versions of copy and the variant yields a 36% increase in email opt-ins with a 97% significance level. Rolled out across every web property, a friend’s […] Read More

The Death of the Session

Sessions are becoming worthless. You heard it here first, folks! All you can eat fear-mongering! The title of this is pretty sensational because I’m not really talking about ALL sessions. Well, I sorta am. Okay, […] Read More

The “Track Everything” Mindset

If you subscribe to this blog, you have probably heard this 100 times before. It’s a classic case of some stakeholder or HiPPO wanting to measure clicks on every single element on every single page […] Read More

Prediction: The Future of Cookies in Digital Analytics

I don’t often get to talk about the future of digital analytics. Over the past few years I’ve put quite a bit of thought into what the future may look like. It feels like a golden age […] Read More

Have You Checked Yourself for Bots Lately?

It’s embarrassing. It leaves a stain and a foul odor. You finally got yourself checked and then you saw it… Bots. Don’t worry, you’re not alone. Other people suffer from Bots, too. Not sure what Bots are? […] Read More

Do Everything Twice… At Least.

This title sounds a little sensationalist. Before I jump into it – I want to deescalate the title. Don’t do LITERALLY everything twice. Do things you CARE about twice (that’s what she said). Since working on […] Read More